Shipping
Shipping
We're a small, independent brand and we aim to have your order dispatched as soon as possible. We take that seriously, because we know what it's like to order something you actually need and spend a week wondering where it is.
Delivery Timeframes
Processing time: Orders are dispatched within 2-4 business days of being placed.
Delivery: We're currently experiencing strong demand and orders are being delivered within 6-14 business days from dispatch, depending on your location. Regional and remote areas may fall toward the longer end of that window.
We'll always give you a realistic timeframe rather than a promise we can't keep.
Shipping Cost
Free express shipping on every order, Australia-wide. No minimum spend, no fine print.
Tracking
Once your order is dispatched, you'll receive an email with a tracking link so you can follow it to your door. If you haven't received a tracking email within 2 business days of ordering, check your junk folder first, then reach out to us at
Something Wrong With Your Order?
If your order arrives damaged, missing something, or just isn't right — contact us at hello@pulseremedy.com. with your order number and we'll sort it out straight away.
Questions?
We're online 7 days a week except Sundays and aim to respond the same day.