Shipping policy
Shipping Policy
Processing Time
Orders are processed within 2-4 business days of being placed. You'll receive a shipping confirmation email with tracking details as soon as your order is on its way.
Delivery Time
Once dispatched, delivery typically takes 6-14 business days, depending on your location. Regional and remote areas may take a little longer.
Shipping Cost
Free shipping on every order, Australia-wide.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number so you can follow its journey to your door.
Delays
While we do everything we can to get your order to you on time, delivery timeframes are estimates, not guarantees. Delays can occasionally happen due to carrier issues, weather, or high demand periods, and these are outside our control.
Wrong Address
Please double check your shipping address at checkout. If you spot a mistake after placing your order, contact us at support@pulseandremedy.com as soon as possible and we'll do our best to update it before it ships.
Questions?
If you haven't received your order or have any questions about shipping, reach out to us at support@pulseandremedy.com and we'll sort it out.